Verdict
ShutEye has a huge rating base but its own reviewers describe aggressive subscription tactics: surprise charges after free trials, no end-of-trial reminders, and refund refusals. On top of that, reliability complaints (crashes, tracking that silently stops working) show up often enough to matter.
Best for
Someone who is comfortable setting a calendar reminder to cancel a trial themselves and mainly wants snoring/audio tracking rather than guaranteed nightly accuracy.
Dealbreaker
Multiple reviewers report being charged right after starting a 'free' trial with no reminder beforehand, and getting refused refunds when they tried to dispute it — read the trial terms carefully before tapping start.
The facts.
Pulled from the App Store, not written by hand. unverified
Price
Free
In-app purchases
Unknown
Ads
Unknown
Platforms
iPhone, iPad
Rating
4.8★ (349,572)
Version
3.5.3
Last updated
Sep 3, 2026
Released
Dec 9, 2019
Attributes
Native app
Category
Health & Fitness
What reviews consistently say.
Themes grouped from 200 App Store reviews. Source feed ›
Praised for
Subscription pricing and paywalls3 reviews
Privacy and data handling3 reviews
Complained about
Subscription pricing and paywalls49 reviews
Privacy and data handling12 reviews
Misses some ads11 reviews
Crashes and stability5 reviews
Notifications and reminders4 reviews
Too expensive4 reviews
Customer support3 reviews
Confusing interface2 reviews
Where this comes from
49 of 200 recent reviews raised: Subscription pricing and paywallsApp Store reviews ›
12 of 200 recent reviews raised: Privacy and data handlingApp Store reviews ›
11 of 200 recent reviews raised: Misses some adsApp Store reviews ›
5 of 200 recent reviews raised: Crashes and stabilityApp Store reviews ›
4 of 200 recent reviews raised: Notifications and remindersApp Store reviews ›
4 of 200 recent reviews raised: Too expensiveApp Store reviews ›
3 of 200 recent reviews raised: Customer supportApp Store reviews ›
Listed at Free on the App StoreApp Store listing ›
Where we recommend it
The best sleep tracking apps ›Sleep trackers that are well rated and still maintained, with what each one gets wrong.
Alternatives with the same rule.
Every app here is rated 4.2 or better, has been updated in the last eighteen months, and has no significant number of reviewers reporting it broken. Price is not the rule on this list — some are free, some are not. Also with a catch.
Free · 4.7★ (390,722) · Updated Aug 31, 2026
Verdict. BetterSleep has a large user base and a high rating, but the recent review pattern is dominated by complaints about content being locked behind a subscription that used to be free, including features people already paid for once.
Best for. Someone who wants a broad library of sleep sounds and stories and is fine paying an ongoing subscription to keep using them.
Dealbreaker. Reviewers report that sounds and features they used to access for free (or via a one-time payment) have been moved behind a paywall, and several say the free trial itself doesn't work as promised.
Free · 4.5★ (172,390) · Updated Aug 26, 2026
Verdict. This app only works if you already own a Sleep Number smart bed, and it functions mainly as a remote control and tracker for that hardware. Reviewers split sharply between people who like the effortless tracking and people angry about privacy overreach, laggy controls, and expensive customer support experiences.
Best for. Someone who has already bought a Sleep Number smart bed and wants an app to adjust settings and passively log sleep data without extra effort.
Dealbreaker. It requires a Sleep Number smart bed to work at all, and multiple reviewers describe forced data sharing, laggy or freezing controls when adjusting the bed, and costly, unhelpful customer service when something goes wrong.
Free · 4.7★ (68,570) · Updated Sep 11, 2026
Verdict. RISE tracks sleep with a clean, easy-to-use interface, but its free trial and subscription billing draw the most complaints in its reviews, with many users reporting being charged after canceling or without clear warning.
Best for. Someone who wants a polished sleep-coaching app and is willing to set a calendar reminder to cancel before the trial ends, or who doesn't mind escalating to customer support if billing goes wrong.
Dealbreaker. A large share of reviews describe being billed after cancelling or without a clear end-of-trial notice, and getting it fixed often means emailing support rather than cancelling cleanly in-app.