Verdict
Most reviewers find the app easy to use and praise its customer service, but a smaller group reports the opposite: unresponsive support, missing notifications, and occasional freezing. The gap between those two camps is wide enough to notice.
Best for
An existing American Express cardholder who mainly wants to check balances and pay bills, not someone relying on it for rewards tracking or business account alerts.
Dealbreaker
Some reviewers with business checking accounts or Bonvoy rewards say notifications don't work and support couldn't fix it, and a few describe the app freezing or feeling slow and clunky.
The facts.
Pulled from the App Store, not written by hand. unverified
Price
Free
In-app purchases
Unknown
Ads
Unknown
Platforms
iPhone, iPad
Rating
4.9★ (4,402,949)
Version
7.33.0
Last updated
Aug 31, 2026
Released
Mar 31, 2010
Attributes
Native app
Category
Finance, Business
What reviews consistently say.
Themes grouped from 200 App Store reviews. Source feed ›
Praised for
Customer support14 reviews
Ease of use and design13 reviews
Complained about
Customer support6 reviews
Notifications and reminders3 reviews
Crashes and stability2 reviews
Confusing interface2 reviews
Battery and performance2 reviews
Where this comes from
14 of 200 recent reviews raised: Customer supportApp Store reviews ›
13 of 200 recent reviews raised: Ease of use and designApp Store reviews ›
3 of 200 recent reviews raised: Notifications and remindersApp Store reviews ›
2 of 200 recent reviews raised: Crashes and stabilityApp Store reviews ›
2 of 200 recent reviews raised: Confusing interfaceApp Store reviews ›
2 of 200 recent reviews raised: Battery and performanceApp Store reviews ›
Listed at Free on the App StoreApp Store listing ›